Find Our Most Frequent Questions Below
In an effort to answer any questions you may have, here is a list of frequently asked questions.
Questions About Us
This is not an agency. Each individual on the list works as a freelance service provider. By collaborating with other independent colleagues, we offer sign language interpreting for those who want to deal directly with the service provider. This collaborative effort allows the consumer to get service at far less expensive rates than going through a third party provider, such as an agency.
Yes, this website lists all RID Certified interpreters working in the County of Hawaii. A search on the RID website reveals that we are the only certified interpreters living on this island. If anyone presents themselves as an interpreter, verify their credentials. Individuals who are RID Certified have demonstrated that they meet or exceed a minimum standard of skills, knowledge, and ethics. Consider certification a minimum requirement to be 'qualified' since you may not have the skills to assess if someone is able to provide an accurate interpretation.
No. We are trained and experienced professional interpreters who do this for a living. Pro bono work is an option that each of us may consider, depending on the nature of the request. Bartering may be another option. Inquire within.
Questions About Scheduling
We all live on the big island and our collaboration allows for coverage island-wide. Each of us works as independent contractors. We reside in Hilo, Pahoa, Puna, and Waikoloa. We all travel to various locations.
Each of us determines our own schedule. Requests for interpreting services may apply for any time frame. There is nobody sitting in an office waiting to process your request. We do all of that ourselves, in addition to our interpreting work and travel. There usually are at least one or two of us on island, if not all five of us.
Every effort will be made to ensure the right interpreter for the job is the one who will follow up with you. Sometimes that will be based on location. Other times it will depend on availability. Always we will consider who is most qualified for the job, including the known preferences of members of the Deaf Community. We each bring a variety of skill sets to our work.